The questions principals actually ask.

No. Skhawling Advisors Sdn Bhd is a Malaysian business support company. We are not a law practice, we do not provide legal services or legal advice, and we act for no one. Our clients are Australian law practices, and every matter remains the responsibility of the instructing firm.

Never. No telephone calls, no emails, no messages, at any stage. We work from the file. Every communication with a claimant comes from your office.

Nothing at all. No requests to doctors, hospitals, employers or government agencies, and no correspondence with insurers. We prepare the letter and it leaves your office under your name. It keeps the line clean and it means nothing goes out that your solicitor has not read.

We have no involvement of any kind before a retainer is signed. We do not speak to prospective clients, we do not qualify enquiries, and we are never paid anything by reference to a claim being made. There is no point in the arrangement at which the question could arise.

Direct engagement of an offshore individual carries real employment law exposure. The Fair Work Commission has held that an overseas worker engaged as a contractor by an Australian firm was in fact an employee, and that working overseas was irrelevant to that finding. You are not hiring a person here. You are buying defined work product from a company under a written services agreement.

Your team decides. We work inside your case management system as named users you create, so your file stays where it already is, under permissions you set and can revoke at any moment. The detailed data handling arrangements are agreed with you in writing before any file is allocated.

Queensland law, in the Queensland courts, with a mediation step before any proceeding. You are not being asked to enforce a contract in a foreign court — an important point, because Australia and Malaysia do not enforce each other's judgments.

Queensland personal injury is the only thing we do. WorkCover, CTP and PIPA — the notices, the time limits, the disclosure obligations, and the current forms, including the PIPA notices of claim that changed on 1 September 2025.

Fourteen days' notice after the initial one-month term. You revoke the system access and the arrangement ends. There is nothing to unwind.

Pay as you go on a fixed price per deliverable, a monthly plan, or a yearly retainer. Ask for our rates and we will send them the same day.

A twenty-minute call. We will tell you honestly whether we can help with the files you are struggling with, and if we cannot, we will say so.